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Customer Experience & Contact Centre Excellence Programs

Call Center Operations Associate (CCOA™)
Certification
Call Center Operations Associate (CCOA™)

While many businesses promise to provide excellent customer service, some excel more than others. The CCCA™ Certification focuses on six crucial aspects of cust...

800.00 565.00
Call Center Operations Manager (CCOM™)
Certification
Call Center Operations Manager (CCOM™)

Certified Contact Centre Manager (CCCM)™ or Certified Call Centre Manager (CCCM)™: Managers in call centers or contact centers hire, train, prepare, and motivat...

800.00 535.00
Customer Experience Service Professional (CESP™)
Certification
Customer Experience Service Professional (CESP™)

Customer service is considered one of the best fields for professionals and executives. Jobs in customer service are expected to grow in many industries, making...

800.00 545.00