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Global Institute of Professional Management Certification (GIPMC)
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Certification

Wholesale & Retail Management Specialist (WRMS™)

$ 800.00 $ 555.00

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Course Description

Getting this qualification is a good idea because it can help you find a job if you ever need one. Even if you have your own business, having this qualification can still be useful. It's like a second step in learning about Wholesale and Retail Operations, and it can also lead to more learning opportunities. Plus, it can help with planning for who will take over your job when you're not there anymore. Wholesale and Retail Operations is all about the skills and knowledge needed for jobs in this field. By getting this qualification, you can learn more about areas like Operations, Administration, Supply Chain, Merchandising, Stock control, and Visual display merchandising. It's designed to help people already working in the industry to specialize or move into different areas. In the Wholesale and Retail world, lots of different products are bought and sold, from manufacturers to consumers. There are many different jobs involved in this process, and they can vary depending on the siz

Detailed Learning Outcomes

By earning the Project Management Certification (PMC), candidates demonstrate the ability to:

Module 1 - Wholesale and Retail Operations
    • Segment the wholesale and retail sector
    • Identify the store's target market
    • Explain the flow of stock and sales through a wholesale/retail operation
    • The wholesale & retail business environment
    • The concept of shrinkage and losses within a Wholesale and Retail environment
    • Identify products and ranges within your store
    • Identify product features and their benefits
    • Post-purchase product care
    • Explain customer behaviour
    • Create positive customer perceptions
    • Interact with customers
    • Resolve customer complaints
    • Establish the customer's need
    • Offer products to customers
    • Overcome customer objections
    • Close the sale
    • Describe organisational promotional strategy
    • Build, ticket and dismantle promotional displays
    • Maintain promotional displays
Module 2 - Business Communication
    • Interact successfully with audience in oral communication
    • Use strategies that capture and retain the interest of an audience
    • Identify and respond to manipulative use of language
    • Access and use suitable learning resources
    • Use learning strategies
    • Manage occupational learning materials
    • Conduct basic research and analyse and present findings
    • Function in a team
    • Reflect on how characteristics of the workplace and occupational context affect learning
    • Use a range of reading and/or viewing strategies to understand the literal meaning of specific texts.
    • Use strategies for extracting implicit messages in texts
    • Respond to selected texts in a manner appropriate to the context
    • Explore and explain how language structures and features may influence a reader/viewer
    • Write/sign for a specified audience and purpose.
    • Use language structures and features to produce coherent and cohesive texts for a wide range of contexts
    • Draft own writing/signing and edit to improve clarity and correctness

Certification Validity & Renewal

The Project Management Certification (PMC) issued by GIPMC is valid for three (3) years from the date of certification award.

Renewal is designed to:
  • Maintain professional credibility
  • Ensure continued alignment with modern project practices
  • Protect the long-term value of the certification
Renewal Process Includes:
  • Completion of defined continuing professional development or knowledge refresh requirements
  • Successful renewal assessment or verification, as applicable
  • Submission of renewal application before certification expiry

Timely renewal allows professionals to retain active certification status without interruption.

Exam Pattern & Structure
  • Duration 30 to 35 Hours
  • Format Objective MCQs with scenario-based questions
  • Total Questions 60/90/120/150/180
  • Evaluation Skills and competency focused
  • Passing Requirement 70%
  • Exam Mode Online proctored
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